About the Guide

We’re working toward a future where every person has a safe and affordable home. Many pieces need to be put in place to achieve this future, and one of them is that tenants have a right to counsel when their home is threatened. 

There are many forms this threat can take: tenants facing discrimination when trying to rent a home, or harassment after renting a home, having a landlord who refuses to make repairs that are needed to make the home safe, or being served with eviction papers.  As a starting point, the housing right to counsel movement has focused on tenants who are facing eviction, and while eliminating evictions is the ultimate goal, tenants must have a right to counsel in eviction cases (what we call “eviction RTC” in this Guide) as long as evictions exist.

Eviction RTC is an evidence-based approach that promotes actual systems change.  It enables tenants to enforce their rights and many of the most basic human needs that may be threatened by eviction (shelter, health, child custody, employment, etc.) while helping to enforce the laws that have been passed to protect them.  It helps to redistribute power.  It works towards restoring confidence in the justice system.  It advances race equity by providing one form of relief to Black, Indigenous, and people of color (BIPOC) communities disproportionately harmed by, and entangled in, a civil justice system rooted in systemic racism.  It advances long-term fiscal responsibility for jurisdictions.  And it can lead to changes in the way the eviction system itself operates, such as courts treating tenants with respect, landlords turning less frequently to the courts immediately when a tenant falls behind in rent, and legal services programs identifying and addressing systemic problems with the eviction process and gaps in the law.

As of February 2025, 18 cities, 2 counties, and 5 states have an eviction RTC law. This is a huge change from less than a decade ago when no tenant anywhere in the U.S. had such a right.  It is a testament to the incredible work of tenant leaders and organizers, as well as legal services programs, community-based organizations, academics, and elected officials. 

About the NCCRC 

At the National Coalition for a Civil Right to Counsel (NCCRC), our mission is to ensure individuals have a right to effective counsel when facing the loss of their basic human needs in the civil legal system. In the eviction RTC space, we provide technical assistance, training, and support for legislative, litigation, and social science efforts to advocates in cities, counties, and states working to advance and/or implement the eviction RTC.  We also host a variety of national working groups, develop public materials, present at a variety of conferences and webinars, conduct educational training sessions, testify in support of legislation, and maintain our website as the preeminent source of civil right to counsel information in the country. The NCCRC is a project of the Public Justice Center. We encourage you to stay informed about the national civil RTC movement and our work.

About Our Tenant RTC Team

Why and How Did We Create the Guide?

This Guide is designed to set out a roadmap from the very beginning of thinking about an eviction right to counsel through implementation of an enacted law, as well as answer questions we frequently hear.  The Guide is useful for advocates at all stages of the process.

Over the last 10 years we’ve supported 150+ jurisdictions working on eviction RTC laws (including the jurisdictions that have already enacted such a right), and this has helped us gain a lot of information worth sharing.  Also,  we collaborated with New York Law School and the Goodwin Law Firm to interview key stakeholders in eviction RTC jurisdictions. Through all of this, we’ve collected important insights, key lessons, and other important tips and tools that we wanted to share with the broader network of individuals and groups working to advance eviction RTC. 

John Pollock

Coordinator

John (he/him) has been the Coordinator of the National Coalition for a Civil Right to Counsel since 2009. He is the author of several law review articles, including Appointment of Counsel for Civil Litigants: A Judicial Path to Ensuring the Fair and Ethical Administration of Justice, Court Review, Vol. 56 Issue 1 (2020), The Case Against Case-By-Case: Courts Identifying Categorical Rights to Counsel in Basic Human Needs Civil Cases, 61 Drake L.J. 763 (Spring 2013), and It’s Not Triage if the Patient Bleeds Out, 161 U. Penn. L.R. 40 (2012). He was the recipient of NLADA’s 2018 Innovations in Civil Justice Award.  Previously, he was the Enforcement Director at the Central Alabama Fair Housing Center, and before that was a fellow at the Southern Poverty Law Center. He graduated from Northeastern University School of Law and Wesleyan University.

Andrew Ashbrook

Tenant Right to Counsel Implementation Advisor

Andrew (he/him) joined the NCCRC in January 2024. Andrew was a Supervising Attorney on the Bronx Defenders’ RTC team. In that role, he supervised a team of attorneys representing tenants facing eviction in the Bronx through New York City’s Right to Counsel program. Before that position, Andrew represented tenants facing eviction in Manhattan at the Lenox Hill Neighborhood House from 2018 through 2021 and in Ohio at the Legal Aid Society of Columbus from 2015 through 2018. Andrew graduated from the Ohio State University Moritz College of Law in 2014, the John Glenn College of Public Affairs with an MA in Public Policy in 2014, and the Ohio State University in 2011. Andrew enjoys reading, playing board games, and going on walks with his dog.


Who is the Guide for?

This Guide is for all individuals, organizations, and agencies working to advance eviction RTC in their jurisdictions. It has information relevant to tenant leaders, tenant organizers, legal aid advocates, policymakers, researchers, city attorneys, right to counsel coordinators, local/statewide community organizations, and others.

We encourage you to share this resource with other advocates, and to let us know if you have questions about anything in the Guide!

How to Use the Guide

The Guide contains concepts and strategies, successful tools and processes, answers to existing questions, and considerations to take into account when advancing, enacting, and effectively implementing eviction RTC. 

While we’ve organized this information into larger “Stages” presented chronologically from enactment to implementation, eviction RTC advocacy is not linear, so information from earlier Stages will be relevant later in the process.  We’ve done our best to alert you when that is the case.

There are five Stages in the Guide: 1) Fundamentals, 2) Building Up, 3) Enactment, 4) Implementation, and 5) Evaluation. The navigation bar at the top of this website includes each “Stage” followed by a list of the key concepts covered in that stage (X:1 Subheading). Each Stage contains Key Concepts and Resources. We’ve added examples, strategies, tips, and models where relevant.

  • Please note that not all the information we have is publicly available in this Guide. If you are looking for specific information and are unable to find it, please contact info@civilrighttocounsel.org

Navigating the Stages. Whether you’re new to eviction RTC or more experienced, we encourage you to begin at Stage 1, which might include information that is new to you. However, you can jump straight to the Stage / Concept you’re looking for in the navigation bar. 

Eviction RTC training curriculum. In addition to the Stages, we’ve added a curriculum at the end to help advocates teach others. This curriculum is the result of our partnership with Results for America, PolicyLink, Heartland Center for Jobs and Freedom, RedBridge Strategies, Strategic Actions for a Just Economy, and Human Impact Partners on an eviction RTC training series.

 Tip for those new to eviction RTC advocacy: advocacy efforts might already be underway in your jurisdiction!

If you’re not aware of activity in your area, contact us! We might be able to point you in the right direction and/or connect you to the right people. If efforts in your jurisdiction are truly just getting started, we encourage you to use this Guide as a starting point. Among other things, it might help to identify key stakeholders that have a different perspective from you (i.e., if you’re an attorney, you might seek out an organizer who works on eviction advocacy in your jurisdiction) and improve chances of collaboration.

Important Cautions When Using the Guide

  • This Guide does not provide legal advice. Nothing in this Guide should be construed as legal advice, and any models or samples are provided for educational purposes only.  Advocates must seek local legal advice to assess and review proposed legislation as well as address legal barriers. But we’re happy to talk to advocates about how people in other cities, counties, and states have dealt with similar things.

  • The Guide is a living document, meaning it is constantly updated as we learn more. Please contact us with suggestions, new resources, and developing issues. And if you are printing out or downloading any of the material in the Guide, be aware that your copy may get out of date!

  • There is no “one-size-fits-all” approach to developing, enacting, and implementing eviction RTC; it depends on how things work in each place. We provide examples from successful eviction RTC work around the country, but for the most part these are just suggestions, not requirements.  So various tactics or strategies described in this Guide might work in some places but not others.

Thank you!

The success of the eviction RTC movement, including this Guide, would not have been possible without the tenants, organizers, advocates, policymakers, and supporters on the ground giving their time and energy to recount their stories, experiences, mistakes, and wins, as well as support the efforts of advocates in other jurisdictions.

The NCCRC would also like to thank:

 “I hope states and localities across the country will follow your lead in securing a right to counsel for tenants.”

–  Former Associate U.S. Attorney General Vanita Gupta, Remarks to the Maryland State Bar Association Access to Justice Commission